How to Fix PS5 Not Connecting to WiFi

If your PS5 won’t connect to WiFi, it’s usually due to signal issues, incorrect network settings, outdated software, or hardware-related problems. Before assuming it’s a console defect, try these effective solutions that often resolve the issue: check your internet connection, restart your console and router, manually re-enter your WiFi settings, move the PS5 closer to your router, update the PS5 system software, reset network settings, and test with a mobile hotspot or different network. 

Practical Fixes for a PS5 That Won’t Connect to WiFi

If your PS5 is stuck offline, try these steps in order. Most WiFi issues are fixable without needing repairs.

1. Check Your Internet Connection First

Before troubleshooting the PS5 itself, confirm that the problem isn’t with your internet connection. Your WiFi might be down, unstable, or too slow to establish a connection.

How to do it:

• Try loading a website on another device connected to the same network.
• Restart your modem and router.
• Check if other devices are also having trouble connecting.
• If all devices are offline, contact your internet provider to check for service interruptions.

2. Restart Your PS5 and Router

A simple restart often clears temporary glitches, IP conflicts, or cache issues that may block your PS5 from connecting to WiFi. Restarting both devices gives them a clean handshake during reconnection.

How to do it:

• Power off the PS5 completely (hold the power button until it beeps twice).
• Unplug the router and modem for 30 seconds, then plug them back in.
• Turn the PS5 back on once the router has fully restarted.
• Try reconnecting to WiFi from Settings > Network > Settings > Set Up Internet Connection.

3. Manually Re-Enter Your WiFi Details

Sometimes, the auto-setup doesn’t correctly configure your network connection, especially if you’ve changed your router password or settings recently. Manually entering everything ensures accuracy.

How to do it:

• Go to Settings > Network > Settings > Set Up Internet Connection
• Select Set Up Manually.
• Choose Wi-Fi, then select your network.
• Enter your WiFi password carefully.
• Choose Automatic for IP, Do Not Specify for DHCP Hostname, and Automatic for DNS.
• Test the connection when prompted.

4. Move Your PS5 Closer to the Router

Physical distance and obstacles like walls, floors, or furniture can weaken the signal between your PS5 and the router. If your console is far from the source, it may see the network but fail to connect.

How to do it:

• Move the console to the same room as the router.
• Avoid placing the PS5 inside cabinets or behind solid objects.
• Elevate the router to improve signal reach.
• Consider using a mesh network or a WiFi extender if relocation isn’t an option.

5. Update the PS5 System Software

If your PS5 is running outdated firmware, it may have known bugs or compatibility issues with current WiFi protocols. Updating to the latest software often resolves these hidden problems.

How to do it (if connected via Ethernet or USB update):

• Connect via LAN cable if WiFi isn’t working.
• Go to Settings > System > System Software > System Software Update.
• If you’re offline, download the update onto a USB using PlayStation’s website.
• Boot into Safe Mode and install the update via Update System Software from USB.

6. Reset PS5 Network Settings

If the WiFi setup has been corrupted or misconfigured, a reset can wipe all saved networks and settings, allowing for a clean re-connection. This often helps after router upgrades or DNS issues.

How to do it:

• Go to Settings > Network > Settings > Set Up Internet Connection.
• Select Delete All Registered Networks.
• Restart your PS5 before setting up the WiFi connection again.
• Set up your WiFi again manually.

7. Test with a Mobile Hotspot or Different WiFi Network

This step helps determine whether the problem lies with the PS5 or your home network. If the console connects elsewhere, it likely means your router or ISP settings need adjusting.

How to do it:

• Use your phone’s hotspot feature to create a temporary WiFi network.
• Connect your PS5 to that hotspot.
• If it connects successfully, your home network is likely the issue.
• If it still fails, the problem may be with your PS5’s WiFi hardware.

Conclusion

To fix a PS5 that won’t connect to WiFi, ensure to test your internet, restart your PS5 and router, manually re-enter WiFi settings, reduce the distance between the console and router, update the system software, reset the network settings, and test a different network or hotspot. 

These seven steps help identify and fix nearly every common WiFi issue with the PS5. If your console still won’t connect after trying all of them, it may require professional attention. For reliable diagnostics and expert repair, contact the team at CellNTech for fast, gaming console repair service.